Intensive Case Management for Addictions and Homelessness Certificate Program
5 weeks · Online · Evening classes
Step up to case management in addictions and homelessness services. A 5-week online certificate with evening classes.
Questions? Call admissions at (416) 631-8298, Monday to Friday, 9 am to 5 pm.
- Duration 5 weeks 6 modules
- Class schedule Mon & Fri 6:00 pm to 9:00 pm
- Delivery Online Live classes with your instructor
- Tuition $1,080 Payment plan available
- Credential Certificate Issued by Alpha Career College
Master the case management process
This program prepares social service professionals for the added duties of a case manager, from intake and assessment to referral and termination.
You will also cover practice trends, legal and ethical issues, accurate documentation and collaborating with other agencies.
- Live online evening classes that fit around work and family
- Practical, career-focused learning with experienced instructors
- Admissions support from application to your first class
5 weeks, three milestones
Study online from anywhere, on a schedule built for working adults.
Learn
Live online classes
- Mon & Fri, 6:00 pm to 9:00 pm
- Tests and assignments online
- You need a laptop, desktop computer or tablet
Practise
Case practice
- Practise intake, assessment, service planning and documentation with real-world forms
- Optional placement available. Ask admissions for details
Graduate
Start your career
- Earn your certificate from Alpha Career College
- Career support from our team
6 modules built for the job
Select a module to see what it covers.
Module 1 Foundations for the Best Practice in Case Management
Covers: Case Management: Definitions and Responsibilities; Ethics and Other Professional Responsibilities for Human Service Workers; Applying the Ecological Model: A Theoretical Foundation for Human Services.
Module 2 Useful Clarifications and Attitudes
Covers: Cultural Competence; Attitudes and Boundaries; Clarifying Who Owns the Problem.
Module 3 Effective Communication
Covers: Identifying Good Responses and Poor Responses; Listening and Responding; Asking Questions; Bringing Up Difficult Issues; Addressing and Disarming Anger; Collaborating with People for Change; Putting It All Together: Exercises.
Module 4 Meeting Clients and Assessing Their Strengths and Needs
Covers: Documenting Initial Inquiries; The First Interview; Social Histories and Assessment Forms; Using the DSM; The Mental Status Examination; Receiving and Releasing Information.
Module 5 Developing a Plan With a Client
Covers: Developing a Service Plan at the Case Management Unit; Preparing for a Service Planning Conference or Disposition Planning Meeting; Making the Referral and Assembling the Record; Documentation and Recording.
Module 6 Monitoring Services and Following the Client
Covers: Monitoring the Services or Treatment; Developing Goals and Objectives at the Provider Agency; Terminating the Case.
Low tuition, fast results
A short, affordable certificate you can finish in weeks.
Program tuition
One of our most affordable programs
Monthly payments from $270 a month
Plus a $75 registration fee .
Enrol NowAt a glance
Talk to admissions about the option that fits you.
| Item | Details |
|---|---|
| Tuition | $1,080 |
| Registration fee | $75 |
| Payment plan | from $270 a month |
What you need to apply
- 1
Prior education A Grade 12 OSSD, foreign credentials assessed for Grade 12 equivalency, or a mature student score of 11 or more on the Wonderlic SLE
Good to know
- Classes are live and online, so you can study from home
- You need a laptop, desktop computer or tablet
Not sure where to start?
An admissions advisor can review your documents with you.
Where graduates work
Graduates of the Intensive Case Management for Addictions and Homelessness Certificate work in settings such as:
- Case manager
- Outreach worker
- Housing support worker
- Addictions support worker
- Community support worker
"Alpha Career College is an excellent school with very professional instructors and staff members. The type of support I received there was impeccable."
Alpha Career College student More student experiencesQuestions about the ICM program
How long is the program, and when are classes?
The program takes 5 weeks. Live online classes run Mon & Fri, 6:00 pm to 9:00 pm. The next intake starts November 16, 2026.
Is the program online?
Yes. Classes are live and online with your instructor, so you can study from home. You need a laptop, desktop computer or tablet and a reliable internet connection.
How much does it cost?
Tuition is $1,080 plus a $75 registration fee. Payment plans are available, from $270 a month. See Grants & Bursaries.
What do I need to apply?
A Grade 12 OSSD, foreign credentials assessed for Grade 12 equivalency, or a mature student score of 11 or more on the Wonderlic SLE.
What do I receive when I finish?
When you complete all program requirements, you receive a certificate issued by Alpha Career College.
Start your ICM career at Alpha Career College
Enrol online today, or talk to an admissions advisor about the next intake.
This program does not require approval under the Ontario Career Colleges Act, 2005. Alpha Career College reserves the right to modify start dates before classes begin. Schedules, offerings, tuition and program details are subject to change without notice.
